Toys Zoo - Soft Toy Storage
Shipping
We want every order to arrive safely and on time — no surprises, no stress.
That’s why we ship with FedEx for predictable, secure delivery.
✔️ Quick processing
Your order is prepared and packed within 1–3 business days.
✔️ Fast European delivery
Most packages arrive within 3–6 business days across Europe.
✔️ Safe, protective packaging
Each product is shipped in our custom-designed boxes to ensure it arrives in perfect condition.
✔️ Tracking included
Follow your shipment every step of the way.
You can find all details on our Shipping Policy page.
90 Day Return Policy
We want your purchase — or your gift — to feel completely worry-free.
That’s why we offer a full 90-day return window instead of the standard EU 14 days.
✔️ Perfect for gifts
Buy early and relax. If the color isn’t right or someone else gifted something similar, you can return or exchange it.
✔️ Item must be unused & “as new”
Just place it back into the original protective packaging for safe shipping.
✔️ Quick & friendly support
We’re here to help with returns, exchanges, or replacement parts.
You can find all details on our Return Policy page.
2-year warranty
Your product comes with a 2-year warranty, giving you peace of mind long after delivery.
✔️ Replacement parts always available
If any functional component ever fails, we replace it,.
Our goal is to keep your product safe, stable, and enjoyable for years.
✔️ What’s covered
We fully replace any part that is essential for safety or function, including:
-
major structural pieces
-
hardware such as hinges, clasps, screws
-
components that should not break under normal use
If something fails that shouldn’t, we’ll send a replacement part.
✔️ Understanding normal wear
Our products are crafted from quality plywood and finished with child-safe, water-based coatings.
This makes them safer for young children — but also means:
-
small marks
-
paint wear
-
scuffs or surface scratches
may naturally appear with everyday play.
These are considered normal and are not covered by the warranty.
✔️ What isn’t covered
-
water, moisture, or corrosive damage
-
cosmetic wear and tear
-
misuse, rough treatment, or modifications
Shipping costs for replacement parts may apply depending on your location.
Full details are available on our Warranty page.
Over 6021 happy customers
Over the years, our products have reached homes in 41 different countries — a testament to their quality, safety, and timeless design.
Most of our customers come from Germany, France, Austria, the UK, the United States, and across the EU.
But what truly inspires us are the families who order from the other side of the world: Australia, Japan, Singapore, Taiwan, the United Arab Emirates, Kuwait, and many more.
Wherever children grow, play, and learn, our products follow.
Personalization
Toys Zoo - Soft Toy Storage
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
Orders
To Countries
On time FedEx delivery
Day delivery
Non-toxic made in Europe
Non-toxic paint
Wood from Europe
Hand made in Europe
Safely packed
Simple. Practical. Patented.
Designed with one clear purpose — to organize plush toys beautifully and effortlessly.
The Toy Zoo’s patented open design keeps every soft toy visible, accessible, and neatly gathered in one place, without complicated lids or bulky storage boxes.
A simple idea that solves a daily problem in the smartest possible way.
Encourages Independent Play & Cleanup
The open-top design makes tidying up feel like part of the play. Children can toss toys in with ease — no lids to lift, no adult help needed. It turns cleanup from a stressful task into a fun, fast, confidence-building moment. Perfect for developing responsibility and independence in a Montessori-inspired way.
Easy Access From Every Side
The soft elastic ropes let children reach their favorite plush toys instantly — no digging, no frustration. Everything is visible at a glance, so no toy gets forgotten at the bottom of a box. Just reach, grab, and play.
A simpler, happier way to keep toys organized and accessible.
Built Strong. Made to Last.
Crafted from durable European plywood and thick elastic ropes, the Toy Zoo is engineered for years of everyday use.
Strong structure, secure joints, smooth edges — all finished with child-safe, water-based coatings.
A natural, long-lasting storage solution you can feel confident about in any child’s room.
Two Sizes to Fit Any Room
Both versions of the Toy Zoo share the same compact footprint, so they fit perfectly in any corner or child’s room.
The difference is in the height:
the larger model stands twice as tall, offering more vertical storage for growing plush toy collections — without taking any extra floor space.
Choose the height that suits your home, the design stays equally beautiful, practical, and easy for kids to use.
Specification - ZOOM and ZOOL
1-6 years
Product weight: ZOO size M: 5.8kg // ZOO size L: 7.8kg
Weight capacity: 50kg
