All-Age Step Stool KLEC
Shipping
We want every order to arrive safely and on time — no surprises, no stress.
That’s why we ship with FedEx for predictable, secure delivery.
✔️ Quick processing
Your order is prepared and packed within 1–3 business days.
✔️ Fast European delivery
Most packages arrive within 3–6 business days across Europe.
✔️ Safe, protective packaging
Each product is shipped in our custom-designed boxes to ensure it arrives in perfect condition.
✔️ Tracking included
Follow your shipment every step of the way.
You can find all details on our Shipping Policy page.
90 Day Return Policy
We want your purchase — or your gift — to feel completely worry-free.
That’s why we offer a full 90-day return window instead of the standard EU 14 days.
✔️ Perfect for gifts
Buy early and relax. If the color isn’t right or someone else gifted something similar, you can return or exchange it.
✔️ Item must be unused & “as new”
Just place it back into the original protective packaging for safe shipping.
✔️ Quick & friendly support
We’re here to help with returns, exchanges, or replacement parts.
You can find all details on our Return Policy page.
2-year warranty
Your product comes with a 2-year warranty, giving you peace of mind long after delivery.
✔️ Replacement parts always available
If any functional component ever fails, we replace it,.
Our goal is to keep your product safe, stable, and enjoyable for years.
✔️ What’s covered
We fully replace any part that is essential for safety or function, including:
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major structural pieces
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hardware such as hinges, clasps, screws
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components that should not break under normal use
If something fails that shouldn’t, we’ll send a replacement part.
✔️ Understanding normal wear
Our products are crafted from quality plywood and finished with child-safe, water-based coatings.
This makes them safer for young children — but also means:
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small marks
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paint wear
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scuffs or surface scratches
may naturally appear with everyday play.
These are considered normal and are not covered by the warranty.
✔️ What isn’t covered
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water, moisture, or corrosive damage
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cosmetic wear and tear
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misuse, rough treatment, or modifications
Shipping costs for replacement parts may apply depending on your location.
Full details are available on our Warranty page.
Over 6021 happy customers
Over the years, our products have reached homes in 41 different countries — a testament to their quality, safety, and timeless design.
Most of our customers come from Germany, France, Austria, the UK, the United States, and across the EU.
But what truly inspires us are the families who order from the other side of the world: Australia, Japan, Singapore, Taiwan, the United Arab Emirates, Kuwait, and many more.
Wherever children grow, play, and learn, our products follow.
All-Age Step Stool KLEC
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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Orders
To Countries
On time FedEx delivery
Day delivery
Non-toxic made in Europe
Non-toxic paint
Wood from Europe
Hand made in Europe
Safely packed
Specification - KLEC
1-8 years
Product weight: 2.9kg
Weight capacity: 100kg