Product page 2-year warranty

Your product comes with a 2-year warranty, giving you peace of mind long after delivery.

✔️ Replacement parts always available
If any functional component ever fails, we replace it,.
Our goal is to keep your product safe, stable, and enjoyable for years.

✔️ What’s covered
We fully replace any part that is essential for safety or function, including:

  • major structural pieces

  • hardware such as hinges, clasps, screws

  • components that should not break under normal use

If something fails that shouldn’t, we’ll send a replacement part.

✔️ Understanding normal wear
Our products are crafted from quality plywood and finished with child-safe, water-based coatings.
This makes them safer for young children — but also means:

  • small marks

  • paint wear

  • scuffs or surface scratches
    may naturally appear with everyday play.
    These are considered normal and are not covered by the warranty.

✔️ What isn’t covered

  • water, moisture, or corrosive damage

  • cosmetic wear and tear

  • misuse, rough treatment, or modifications

Shipping costs for replacement parts may apply depending on your location.

Full details are available on our Warranty page.