Product page 2-year warranty
Your product comes with a 2-year warranty, giving you peace of mind long after delivery.
✔️ Replacement parts always available
If any functional component ever fails, we replace it,.
Our goal is to keep your product safe, stable, and enjoyable for years.
✔️ What’s covered
We fully replace any part that is essential for safety or function, including:
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major structural pieces
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hardware such as hinges, clasps, screws
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components that should not break under normal use
If something fails that shouldn’t, we’ll send a replacement part.
✔️ Understanding normal wear
Our products are crafted from quality plywood and finished with child-safe, water-based coatings.
This makes them safer for young children — but also means:
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small marks
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paint wear
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scuffs or surface scratches
may naturally appear with everyday play.
These are considered normal and are not covered by the warranty.
✔️ What isn’t covered
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water, moisture, or corrosive damage
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cosmetic wear and tear
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misuse, rough treatment, or modifications
Shipping costs for replacement parts may apply depending on your location.
Full details are available on our Warranty page.

